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Welcome to Elite Knives Shop (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website (knives-new.com) and all purchases made through our platform. By accessing our site or making a purchase, you agree to comply with these terms.

1. Website Usage

1.1 Eligibility

You must be at least 18 years old to purchase from Elite Knives Shop. By placing an order, you confirm that you meet all legal requirements in your jurisdiction to own automatic knives, butterfly knives, or other tactical tools.

1.2 Prohibited Activities

When using our website, you agree not to:

  • Violate any local, state, national, or international laws or regulations
  • Use our products for illegal activities
  • Misrepresent your identity or location
  • Attempt to circumvent our geographic restrictions
  • Reverse engineer or copy any website content

2. Products and Services

2.1 Product Descriptions

We specialize in premium automatic knives (including AKC, Boker, and Campolin collections), butterfly knives (Bear Cutlery, Bear OPS, Benchmark), and tactical tools. While we strive for accuracy in product descriptions and images, slight variations may occur.

2.2 Geographic Restrictions

Due to legal regulations, we cannot ship to:

  • Any Asian countries
  • Jurisdictions where automatic knives are prohibited
  • Certain remote regions

It is your responsibility to know and comply with local knife laws.

2.3 California-Compliant Products

We offer specific California-legal automatic knives clearly marked in our inventory. These comply with California’s length and mechanism restrictions.

3. Orders and Payments

3.1 Order Process

Orders are processed within 1-2 business days after payment confirmation. You will receive:

  • Order confirmation email
  • Shipping notification with tracking (when available)

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Pricing and Currency

All prices are in USD. We reserve the right to adjust prices due to market conditions or errors, though we will honor the price at the time of order confirmation.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after shipment
  • Free Shipping (orders over $50 via EMS): 15-25 business days after shipment

4.2 International Orders

International customers:

  • May be subject to customs fees (your responsibility)
  • Must provide accurate shipping information
  • Should allow additional processing time

5. Returns and Refunds

5.1 Return Eligibility

To qualify for returns/exchanges:

  • Request must be made within 15 days of delivery
  • Item must be unused with original packaging
  • Proof of purchase required

5.2 Non-Returnable Items

We cannot accept returns on:

  • Used or modified automatic knives
  • Butterfly training knives with visible wear
  • Custom/special order items (AKC X-treme EVO OTF, Campolin Stilettos)
  • Items missing authentication materials

5.3 Return Process

Follow these steps:

  1. Email [email protected] with order details
  2. Receive RMA number and instructions
  3. Ship to: Elite Knives Shop – Returns, 9828 East Pueblo Avenue, Mesa, AZ 85208 USA

5.4 Refund Timeline

Refunds are processed within:

  • 3-5 business days for credit cards
  • 1-3 business days for PayPal

Original shipping fees are non-refundable.

6. Intellectual Property

All content on knives-new.com (logos, images, descriptions) is our exclusive property. Unauthorized use is prohibited.

7. Liability and Disclaimers

7.1 Product Use

Our knives are sold as collector’s items or tools. We are not liable for:

  • Improper use resulting in injury
  • Legal consequences of possession in restricted areas
  • Damages from product modifications

7.2 Website Availability

We strive for 24/7 website access but are not liable for temporary outages or technical issues beyond our control.

8. Governing Law

These Terms are governed by Arizona law. Any disputes shall be resolved in Mesa, AZ courts.

9. Policy Updates

We may update these Terms periodically. Continued use after changes constitutes acceptance.

10. Contact Information

For questions about these Terms or our products:

Email: [email protected]
Address: 9828 East Pueblo Avenue, Mesa, AZ 85208 USA