Last Updated: [Date]
Welcome to Elite Knives Shop (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website (knives-new.com) and all purchases made through our platform. By accessing our site or making a purchase, you agree to comply with these terms.
1. Website Usage
1.1 Eligibility
You must be at least 18 years old to purchase from Elite Knives Shop. By placing an order, you confirm that you meet all legal requirements in your jurisdiction to own automatic knives, butterfly knives, or other tactical tools.
1.2 Prohibited Activities
When using our website, you agree not to:
- Violate any local, state, national, or international laws or regulations
- Use our products for illegal activities
- Misrepresent your identity or location
- Attempt to circumvent our geographic restrictions
- Reverse engineer or copy any website content
2. Products and Services
2.1 Product Descriptions
We specialize in premium automatic knives (including AKC, Boker, and Campolin collections), butterfly knives (Bear Cutlery, Bear OPS, Benchmark), and tactical tools. While we strive for accuracy in product descriptions and images, slight variations may occur.
2.2 Geographic Restrictions
Due to legal regulations, we cannot ship to:
- Any Asian countries
- Jurisdictions where automatic knives are prohibited
- Certain remote regions
It is your responsibility to know and comply with local knife laws.
2.3 California-Compliant Products
We offer specific California-legal automatic knives clearly marked in our inventory. These comply with California’s length and mechanism restrictions.
3. Orders and Payments
3.1 Order Process
Orders are processed within 1-2 business days after payment confirmation. You will receive:
- Order confirmation email
- Shipping notification with tracking (when available)
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing and Currency
All prices are in USD. We reserve the right to adjust prices due to market conditions or errors, though we will honor the price at the time of order confirmation.
4. Shipping Policy
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after shipment
- Free Shipping (orders over $50 via EMS): 15-25 business days after shipment
4.2 International Orders
International customers:
- May be subject to customs fees (your responsibility)
- Must provide accurate shipping information
- Should allow additional processing time
5. Returns and Refunds
5.1 Return Eligibility
To qualify for returns/exchanges:
- Request must be made within 15 days of delivery
- Item must be unused with original packaging
- Proof of purchase required
5.2 Non-Returnable Items
We cannot accept returns on:
- Used or modified automatic knives
- Butterfly training knives with visible wear
- Custom/special order items (AKC X-treme EVO OTF, Campolin Stilettos)
- Items missing authentication materials
5.3 Return Process
Follow these steps:
- Email [email protected] with order details
- Receive RMA number and instructions
- Ship to: Elite Knives Shop – Returns, 9828 East Pueblo Avenue, Mesa, AZ 85208 USA
5.4 Refund Timeline
Refunds are processed within:
- 3-5 business days for credit cards
- 1-3 business days for PayPal
Original shipping fees are non-refundable.
6. Intellectual Property
All content on knives-new.com (logos, images, descriptions) is our exclusive property. Unauthorized use is prohibited.
7. Liability and Disclaimers
7.1 Product Use
Our knives are sold as collector’s items or tools. We are not liable for:
- Improper use resulting in injury
- Legal consequences of possession in restricted areas
- Damages from product modifications
7.2 Website Availability
We strive for 24/7 website access but are not liable for temporary outages or technical issues beyond our control.
8. Governing Law
These Terms are governed by Arizona law. Any disputes shall be resolved in Mesa, AZ courts.
9. Policy Updates
We may update these Terms periodically. Continued use after changes constitutes acceptance.
10. Contact Information
For questions about these Terms or our products:
Email: [email protected]
Address: 9828 East Pueblo Avenue, Mesa, AZ 85208 USA
