At Elite Knives Shop (“we”, “us”, or “our”), operating at knives-new.com, we value the trust that collectors, enthusiasts, and tactical professionals place in us when purchasing our premium automatic knives. This Privacy Policy outlines how we collect, use, protect, and share your personal information in compliance with global privacy regulations.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Identification: Name, email address, phone number, shipping/billing address
- Payment Information: Credit/debit card details (processed securely via tokenization), PayPal email (never stored on our servers)
- Transaction Data: Purchase history, order details, product preferences (particularly for AKC, Boker, and Bear OPS collections)
- Technical Data: IP address, browser type, device information, cookies data
- Communication Records: Emails, chat logs with our customer service team
2. How We Use Your Information
Your data enables us to:
- Process and fulfill orders for our premium automatic knives and butterfly knives
- Provide secure payment processing with 256-bit SSL encryption
- Verify your identity for high-value transactions (especially for collectible items like AKC X-treme EVO OTF or Campolin stilettos)
- Comply with legal requirements regarding knife sales and shipping restrictions
- Improve our product offerings and customer service for tactical professionals and collectors
- Send order confirmations and shipping notifications (we never share your purchase history with third-party marketers)
3. Data Sharing & Disclosure
We maintain strict confidentiality with your information:
- Service Providers: We share minimal necessary data with payment processors (Visa, MasterCard, PayPal) and shipping carriers to complete your order
- Legal Compliance: We may disclose information when required by law, particularly regarding international knife regulations
- Business Transfers: In case of merger or acquisition, customer data would be transferred under confidentiality agreements
- Never Sold: We do not sell or rent customer information to third-party marketers
4. Data Storage & Security
We implement military-grade protection for your data:
- PCI-DSS compliant payment processing with tokenization technology
- 3D Secure authentication for European customers
- Real-time fraud monitoring on all transactions
- Encrypted data storage with regular security audits
- Physical security at our Arizona headquarters (9828 East Pueblo Avenue, Mesa, US 85208)
5. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Delete your account data (subject to legal retention requirements for transactions)
- Object to processing of your data
- Withdraw consent for marketing communications
- Lodge complaints with data protection authorities
To exercise these rights, contact us at [email protected].
6. Cookies & Tracking Technologies
We use essential cookies to:
- Maintain secure shopping sessions for our global customers
- Remember cart contents and preferences (particularly for collector’s items)
- Analyze site performance without identifying individual users
We do not use intrusive tracking for advertising purposes. You may disable cookies in your browser settings, though this may affect checkout functionality.
7. International Data Transfers
As we serve customers worldwide (excluding certain restricted regions), data may be transferred internationally with appropriate safeguards:
- Standard Contractual Clauses for EU/UK data transfers
- Data minimization principles for Asian markets
8. Policy Updates
We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be notified to customers via email or site announcements.
Contact Us
For privacy-related inquiries or to exercise your rights:
Email: [email protected]
Mail: Elite Knives Shop, 9828 East Pueblo Avenue, Mesa, US 85208
Phone: Available upon request for verified customers
Thank you for trusting Elite Knives Shop with your premium automatic knife purchases. We protect your privacy with the same dedication we apply to selecting our AKC, Boker, and Bear OPS collections.
